Show mobile menu
Show search control
Show search control
Search Site

Discretionary Housing Payments (DHP)

If you get Housing Benefit or Universal Credit but need extra help with rent then you may be able to apply for a Discretionary Housing Payment (DHP)

What DHP is for

We award DHP in certain circumstances to:

  • help claimants through difficult personal events
  • temporarily help with housing costs
  • help those affected by a reduction to their benefit caused by the benefit cap or 'bedroom tax'

What you need to be aware of

The purpose of a DHP is to help you out temporarily, the extra money is not a long term solution. 

You should remember that we only generally accept DHP claims from people who have a short fall in their housing benefit due to rent restriction on their claim, for example, LHA, benefit cap, or under occupancy reductions.

It is also important to note that:

  • we don't often meet the entire shortfall in your housing costs
  • payments are from a limited fund
  • payments are usually awarded for short periods only

How to apply

You can apply for a Discretionary Housing Payment (DHP) online.

To do this, you will need to create or log in to your online account with us. Once registered, you will need to complete the 'Benefits - Discretionary Housing Payments' form. You'll then be able to track the progress of your application and view any future changes to your benefits online. 

What happens next

Once you submit your form, we will send you an email confirmation. It's really important that you get all the information we've requested to us as soon as possible, otherwise your claim could be delayed. If we have everything we need, your claim should be processed within 21 working days.

Re-applying for DHP

If you want to reapply after an initial award we will only consider claims if you're able to show that you have special circumstances or that you've taken steps to help your circumstances. This would include seeking cheaper accommodation, additional income or help with your budget.