The Data Protection Act requires that we inform you that data you submit to us through forms on the website may include information about you or another person (this is called 'personal data' in the Act). We are a 'data controller' for the purposes of the Act.
High Peak Borough Council will process the data about your specific feedback, suggestions, or problem reporting about this website. We may disclose this data to any person or organisation for the purposes for which it was collected or where the Data Protection Act or other legislation allows a disclosure to take place.
As a data subject, you have the right to ask for a copy of the data and to ask for any inaccuracies to be corrected.
This law came into force at the end of October 1998. Its aim is to protect personal data held about individuals (you and me) no matter how it is processed (on paper or electonically).
By setting rules and conditions which we must obey when obtaining and using information about you. The Act also provides you with certain rights, which we must respect. The Act is regulated by the Information Commisioner's Office and the Courts. The Information Commissioner's Office is the UK's independent authority set up to promote access to official information and to protect personal information.
So that we can provide you with the services you require and maintain a record of the services provided.
We require your consent only if we are going to process data about you for purposes other than those we are required to provide by law, or where we intend using data required for one legal purpose for another. All application forms and requests for information should explain why we require the information requested and whether or not we need your consent.
You must write to the authority, to the address at the end of this page, asking to see your records. You will need to provide your name and address, details of the service(s) you are receiving and any other information (e.g. date of birth, rent or council tax number) that could help the authority find your information.
Yes. There is a fee of £10.00 for the provision of the information as required by law. The information cannot be provided until the fee has been paid.
All of the information the authority holds about you on both its computer and manual records, a description of the purposes for which we process your data, a list of others to whom it is disclosed and information about sources.
You will be given a copy to keep and check for accuracy. This will either be a printout from the computer or a photocopy of your manual records.
You must write to the authority telling us what data is incorrect and asking for the data to be corrected. We must tell you what we have has done within 21 days of receiving your request. If we do not agree that the information is incorrect you can ask us to record your disagreement on our records. You can also appeal to the Infomation Commissioner or the court if the authority does not correct the information.
You can appeal to the authority through its appeals procedure or you can appeal to the Information Commissioner. The Commissioner's staff will look into the matter on your behalf.
You should write to the authority asking it not to process your information for the first of these. If you think that the use could cause you damage or distress you must also write to the authority this time giving your reasons for asking them to stop the processing.
The Act requires us to respond no later than 21 days after we have received your request. If we do not do so, or refuse to do as you ask, you can appeal to the court.
The authority will tell you and ask you to write if you have any objections. If you do object the authority will make a new decision but this time will not do so by automated means.
If the authority has broken any of the rules or conditions established by the Act and you have suffered damage or distress you may be able to claim compensation. You may also be able to claim compensation if the damage or distress was caused by our use of inaccurate data.
Claims are made through the court which will only support these if you can show that the authority had not taken reasonable care to ensure it complied with the Act, and, in the case of the use of inaccurate data, it is satisfied that you have suffered damage as a result of our use of such data.
Yes, if you need help with the information provided or with the application form, please let us know and we will provide someone to assist you.
Address to which requests for access should be sent:
The Data Protection Officer
High Peak Borough Council
Council Offices
Hayfield Road
Chapel-en-le-Frith
SK23 0QJ
