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Residents Financial Support

Test and Trace Self-Isolation Support Payment

From 28th September anyone testing positive for COVID-19 or who has been contacted through the NHS test and trace will need to self-isolate by law.

As this new legal duty may impact your ability to work and earn a living, the government has introduced a scheme for those who are having to self-isolate and are on a low income which will commence on 28th September 2020 and will close on 31st January 2021.

Applications can be made from Monday 12th October 2020.

Applications will be able to be back-dated to 28th September 2020.


Council Tax Support

The Council is committed to supporting residents where possible in easing financial pressures during these unprecedented times. 

If your council tax is payable in instalments to January or February, we can extend these to March, therefore lowering your  monthly payments.

The Government have announced additional funding of upto £150 per working age household in receipt of Council Tax Support.

There is no need to apply for this - it will be applied to qualifying accounts automatically, your direct debit adjusted and a new bill issued. We can only credit your account up to your outstanding liability - we cannot put your account into credit.


Housing Benefit

Housing Benefit is a means-tested benefit to help people pay their rent, most new claims for Housing Benefit are now included in the Universal Credit application, unless you live in 'specified accommodation' or in 'temporary accommodation' or are Pension Credit age and single or Pension Credit age and your partner is also Pension Credit age (some exceptions to this) or you are protected by the SDP Gateway Condition.


Universal Credit

Universal Credit is a means-tested benefit paid to working age claimants who require financial help. It is for those in work, as well as those out of work. It can include help with rent and childcare. Check if you are eligible here.

People who are new to Universal Credit are encouraged to read information in  the Understanding Universal Credit website for further information and guidance.


Statutory Sick Pay

On Statutory Sick Pay you can get £94.25 per week if you're too ill to work. It's paid by your employer for up to 28 weeks.

If you cannot work while you are self-isolating because of coronavirus (COVID-19), you could get SSP for every day you're in isolation. You must self isolate for at least 4 days to be eligible.

There are different rules for Agricultural Sick Pay.


New-Style Employment and Support Allowance

You can apply for Employment and Support Allowance (ESA) if you have a disability or health condition that affects how much you can work.

ESA gives you:

  • money to help with living costs if you're unable to work
  • support to get back into work if you're able to

You can apply for ESA if you're employed, self-employed or unemployed. Check your eligibility here.


Tax Credits

Working Tax Credit is for working claimants, it is provided to boost the income of working people who are on a low income. Entitlement is, amongst other things, dependent upon hours worked.

Universal Credit is money paid to people responsible for children, unless protected by the SDP Gateway Condition.