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Self-Isolation Support Payment

From 28th September anyone testing positive for COVID-19 or who has been contacted through the NHS test and trace will need to self-isolate by law.

As this new legal duty may impact your ability to work and earn a living, the government has introduced a scheme to support people who have been instructed to self-isolate by the NHS and are on a low income.

This scheme was launched by the government on 28th September 2020 - If you were eligible from this date, we'll backdate your claim

We can only accept applications where people have been told to self-isolate by the NHS and have been given a unique 8 digit number.


What are Self-Isolation Payments?

People who have received notification from NHS Test and Trace with a unique 8 digit identifier number to self-isolate and are eligible under the scheme criteria will receive:

  • £500 if they have tested positive for coronavirus and must self-isolate for 10 days (from the point they first developed symptoms or from the date they tested positive if they do not have symptoms)
  • £500 if a member of their household has tested positive for coronavirus and they are told to self-isolate for 14 days (from the point the other household member first developed symptoms or from the date they tested positive if they did not have symptoms)

To be considered for an award you must satisfy the following criteria:

  • live in High Peak
  • have been notified to self-isolate by the NHS on or after 28th September, not before that date
  • have been asked to self-isolate by NHS Test and Trace either because you have tested positive for Covid -19 or have recently been in close contact with someone who has tested positive
  • be employed or self-employed
  • be unable to work from home and will lose income as a result of self-isolating
  • be currently receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker's Allowance, Income Support, Housing Benefit and/or Pension Credit
  • not subject to immigration restrictions which means you have no recourse to public funds
  • make a claim within 14 days of the last day of your self-isolation

You must meet all of the above criteria to be eligible for a payment

Before you make an application make sure you have the following information to hand:

  • your national insurance number
  • your full name
  • your date or birth
  • your contact telephone numbers including a working mobile number
  • full names, dates of birth and national insurance numbers for everyone living in your household
  • your current full address and postcode
  • details of benefits you receive and how much you get
  • proof of your employment
  • proof of self-employment e.g. recent business bank statement (within the last two months), most recent set of accounts or evidence of self-assessment returns
  • your unique ID number as provided by NHS Test and Trace
  • notification from NHS Test and Trace asking you to self-isolate
  • your bank statement (one issued within the last two months which must clearly show proof of earnings

Discretionary Support Payment Scheme

If you are not receiving one of these benefits but are on a low income and self-isolation will cause you hardship, you may still be entitled to a payment of £500 under the Discretionary Support Payment Scheme. Please see details for this scheme under the heading below.

A discretionary payment of £500 can be made to individuals who:

  • have been told to stay at home and self-isolate by NHS Test and Trace, either because they have tested positive for coronavirus or have recently been in close contact with someone who has tested positive;
  • are employed or self-employed; and
  • are unable to work from home and will lose income as a result.

Fraud

You may face prosecution if you have manipulated or falsified your position in order to obtain these payments, including failure to self-isolate which puts others at risk. Any payment made as a result of fraud may be subject to claw back, as may any grants paid in error.

The Government is supporting High Peak Borough Council to make the necessary checks to ensure payments can be verified and have been made correctly.


Frequently Asked Questions