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Information about your tenancy

Detailed information about your housing tenancy agreement, your responsibilities and who to contact if you want to end your tenancy.

Council Housing Surveys

We will soon need to access to your home to enable a High Peak Borough Council appointed Surveyor to carry out internal surveys. It is very important that you let us into your home to conduct this inspection.

We're carrying these surveys so that we can update the records we hold on your home and identify any items that may need replacing or upgrading in the coming years. This vital information will then be used to inform future investment programmes.

Over the next 2-3 weeks, one of our surveyors will be either contacting you by telephone to arrange an appointment, or if they are unable to reach you by telephone and they are in the area, they may knock on your door. 

Alternatively you can use our online appointment portal so that you can arrange a time and date convenient for you. You can also email us on SCS.Assets@highpeak.gov.uk to request a call back.

We will not necessarily be calling at your home if we believe that the current information we hold is still relevant, but please try to make yourself available should you receive contact from our surveyors.

Housing tenancy agreement

Detailed information about your housing tenancy agreement.

Information for new tenants

Find a summary of some of the things you will have discussed as a new tenant at your initial sign up meeting.

Our responsibilities

An outline of our responsibilities to you as a housing tenant which includes our repair and maintenance service.

Your responsibilities (tenants)

As tenants of a property owned by the council you have certain responsibilities for some repairs around the home yourself.

Interactive Tenant Handbook

Our tenant handbook has been produced to provide useful and relevant information to help make the most of your tenancy

Ending a tenancy - moving house

If you are thinking of moving and ending your tenancy with us, there are important things that need to be done.

Tenant Alterations

How to request permission to make alterations and improvements.

Ending a tenancy - when a tenant has died

If you are responsible for arranging the affairs of a relative or friend who was a housing tenant, you will need to end their housing tenancy.

Housing Garages

Information on how to apply for a garage, pay your rent, report a repair and end a garage tenancy.

Tenant Satisfaction Measures

The Regulator has introduced TSMs to make it easier for tenants to compare the homes and services provided by their landlords.

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